“What would you say you do here?” Fellow tech professionals, this question isn’t an implication that we’re not contributing; rather, it’s a reflection of the mystery surrounding our work.
These inquiries should be seen as opportunities to sit down with users and peel back the curtain on the extensive work that goes on behind the scenes. It’s about showing them the intricate processes involved in maintaining a smooth, efficient, and secure technological environment. From reviewing security alerts to applying updates to systems (many of which are integral yet invisible to the daily user), our work is largely unseen but absolutely vital. It’s about proactive management, like finding and testing new technologies that can enhance our colleagues’ work experiences without them even realizing it. Remember, our role as technologists is about fostering a secure and comfortable work environment for everyone. It’s a partnership where our goal is to enable our coworkers to excel in their roles, using technology that’s reliable and secure.
In these moments of explanation, we’re not just answering a question; we’re building bridges, enhancing understanding, and reinforcing the crucial role technology plays in our daily professional lives.
So, the next time someone asks, “What do you do here?”, embrace it. It’s your chance to showcase the impact of your role and the continuous effort you put into making everyone’s work life better and safer.